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Report an Issue

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Redruth Town Council works hard to help keep the town safe and welcoming. If you would like to report an issue, here are the ways you can do so.

Comments & Compliments

If you would like to compliment one of our employees or teams or would like to comment on any of our services, please contact us – we would love to hear from you.

Complaints

We are continually looking for ways to improve our service for all residents in the Parish.

If you are dissatisfied with the standard of service you have received from us, or are unhappy about an action or lack of action, please contact us.

You can report issues with the following services to Cornwall Council directly:

  • Council tax, housing, health and social care, local public services: Benefits, Business trading and licences, Consumer advice, Council tax, Food safety, Housing, Kresen Kernow, Planning applications and enforcement, Public health, Registration service, Social care.
  • Most parks and cemeteries: Clijah Croft Playing Fields, Fairfields Park, Harmony Close Play Area, St Day Road Cemetery, Trefusis Park, Trewirgie Cemetery, Victoria Park
  • Roads and streets: Car parks (except Fair Meadow), Footpaths and verges (shared with Redruth Town Council), Fore Street bollards, Parking, Roads
  • Rubbish and the environment: Abandoned vehicles, Dog fouling, Environmental health, Flooding, Fly tipping, Recycling and waste, Roadside trees, Street cleaning

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about the following using our contact us page:

  • Buildings and facilities: Clock Tower, Market Hall and Market Way, Public toilets in New Cut and Market Hall, Redruth Community Centre, Redruth Library, The Chambers in Penryn Street
  • Community engagement: Business Liaison, Community Liaison, Grants, Neighbourhood Development Plan, Record newsletter, Town festivals and events, Youth Council
  • Public realm: CCTV, bus shelters, footpaths and verges, Murdoch Flyer replica, West Trewirgie Rd school crossing patrol, street furniture
  • Selected parks, green spaces and play areas: Coach Lane and Raymond Road allotments, East End Playing Field & Redruth Skate Park, Plain-An-Gwarry Play Area, St Rumon’s Gardens, Strawberry Fields, Town floral displays

Contact Devon & Cornwall Police to report a crime and anti-social behaviour

If you see someone sleeping rough in the open, in a tent, in a car, in a makeshift shelter in the woods or farm buildings, you can help by creating an alert online: StreetLink – Connecting people sleeping rough to local services (thestreetlink.org.uk)